Refund policy

Everything at Glitch & Grin is printed on demand, made just for you after you order. Because of that, we can't accept returns for change of mind or for picking the wrong size or colour. Please check the size guide on each product before ordering.

If something's wrong, we'll fix it. If your order arrives misprinted, defective, damaged or isn't what you ordered, email hello@glitchngrin.com within 21 days of delivery with:

• your order number
• a clear photo of the problem

We'll send you a free replacement or a full refund, your choice. You don't need to send anything back.

Lost parcels: If your order hasn't arrived within 30 days (Canada/US) or 45 days (international) of shipping, contact us and we'll track it down. If it's truly lost, we'll reship it or refund you.

Wrong address: Please double-check your shipping address at checkout. We can't cover orders sent to an address entered incorrectly, but contact us and we'll do what we can.

Refunds go back to your original payment method and usually show up within 5–10 business days, depending on your bank.

Cancellations: Orders go into production quickly. Email us within 12 hours of ordering and we'll try to cancel before it's printed.

Questions? Email hello@glitchngrin.com. A real human answers.